The Flower Blog

We are offering Curbside Pickup for orders. Here is some helpful information to pick up the order and be on your way home as quickly as possible.

CALL AHEAD
Call ahead at 317.273.1100 and place an order for curbside pickup at our store.
Pay by phone using credit/debit card. Don't forget the card message for your order and we'll make sure it is included with your order!

ALLOW TIME FOR ORDER FULFILLMENT
Please allow at least 30 minutes between the time your order is placed to when it will be ready for pickup. Help us streamline the process by letting us know what time range you will be picking up your order. 

PICK-UP
When you come to our store please pull up to the main entrance. Have your order number ready (We'll provide you that information during order placement).
Call 317.273.1100 when you arrive! Our customer service rep will retrieve the order and bring it directly to your vehicle. Please have a space available for us to place your flowers and let us know where they should go! Your order will be wrapped and boxed for transportation.

SPECIAL NOTES
* Please remember to call us when you arrive at the main entrance. Our front doors will be locked so there is no way to enter the building to retrieve your order. We will bring it to you.

* If you do not have a credit/debit card we will accept cash however please notify us IN ADVANCE so we can be prepared with access to change, protective gloves, etc.

* Opt to receive your receipt via email (paperless/touchless). We will not share your information with outside sources.  

* Lastly, please be patient. We are all learning as we go and coping during these unprecedented times!

From everyday occasions to the most significant life events, we have been and will continue to be here for you. #FlowersForLife

Be safe and well,

Gillespie Florists
9255 W. 10th St.
Indianapolis, IN 46234
gillespieflorists.com
gillespieflorists@gmail.com

Business Hours:
Monday - Friday 8am - 6pm
Saturday 8am - 6pm
Sunday 11am - 3pm

Stay in touch via social media:

Good Service is good business.
- Siebel Ad

Gillespie Florists does many things really well, one of them is customer service. We strive for everyone who walks through our door or gives us a call to have the best experience when working with us. Always looking for new ways to improve your experience with us, we've developed a new system for you to see your order before it goes out the door! "Impossible! You're joking" some may say. But here it is, a few FAQs on what we are doing to continue our tradition of bringing quality flowers and service to your door.

1. What Exactly is this Photo Service?

Picture this (no pun intended): You've called Gillespie Florists, your go-to florist. The designers have artfully designed a lovely bouquet for that special someone. Ever wonder what the final product looks like before it's delivered? Now you will know! We want our customers to see the quality we are delivering before it's delivered! We have a procedure set in place to take a photo of your order before it is sent on delivery or picked up at our store.

2. How Does it Work?

1.When you call or visit Gillespie Florists and place your order we ask     if you would like a photo of the bouquet.
2. What method you would prefer to see the photo? Text or Email?
3. Once bouquet has been designed it is taken to the photography           station where a picture is taken and then sent to you per preferred     method of either text or email.
4. The bouquet is wrapped up and sent on back to our delivery area,       ready for delivery. If the order is for pickup, we send it to our 500       sq ft cooler!

3. Are There Restrictions for This Service?

As this is a service of Gillespie Florists, it does not extend to orders being sent out of town.
This is available for Indianapolis area deliveries provided by Gillespie Florists.

4. How Much Does this Cost? 

We offer our bouquet photo service free of charge! 

5. What if I Have Multiple Bouquets in my Order?

If you are placing an order going to different locations with different bouquets, we would take a photo of each arrangement and send separately. If there are multiple bouquets ordered going to the same location with the same card attached, we would take a group photo of your order. 

Since implementing the Bouquet Photo Service in June 2015 we have received a lot of great feedback! Our customers enjoy seeing the final result and having the extra assurance their loved one is receiving a beautiful and artfully hand designed arrangement! Granted, it is one more step in the process at Gillespie Florists to complete an order but going the extra mile for our customers is what we do best and you can't put a price tag on that!

Have more questions? Please give us a call or send us an email at gillespieflorists@gmail.com!